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What is Agent Assist and what can it do for you?

Discover the transformative power of Agent Assist in customer service. Explore how AI-driven technology is revolutionizing customer interactions and boosting team efficiency

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Introducing the Next-Gen Website Widget

In the ever-evolving landscape of customer engagement, keeping up with technological advancements is crucial. Today, we are thrilled to introduce our revamped Website Widget

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Four Tips to Prepare Your Business for Changes Due to AI and ChatGPT's Large Language Models (LLM's)

With the introduction of ChatGPT, the time required to write a press release, to program, or to perform literally hundreds of other tasks has fallen from many hours to just a few minutes. ChatGPT is a fun toy for many people and companie...

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Introducing Watermelon Pulse!

Why LLMs are important for chatbots: LLMs (Large Language Models); the future to significantly improve chatbots, making them more intelligent, efficient and user-friendly.

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Four ways to use a chatbot on Instagram

Brands and businesses all over the world are flocking to Instagram where their customers are leaving comments on Instagram Ads, placing orders in the Instagram Shop or asking questions via Instagram DM. It’s important to customers ...

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Update: LOG4J – Watermelon

Watermelon as a platform and all the components we use are not affected by this vulnerability. We explain it here.